POLICES
WEBSITE POLICY
Thank you for shopping with Thomkhail essential. Orders are process and ship within (3-5) business days Monday to Friday. Weekend days are not included, once your order is ship you will receive a tracking number via email which you will be able to track your order.
ADDRESS VERIFICATION
Please verify that your shipping address information is correct before finalizing your order. We are not responsible for orders shipped to an incorrect address you provided. If you realize that you provided the wrong address please contact us as soon as possible.
RETURNS
Thomkhail Essential does not accept returns for the wellness of our product for sanitary reason.
LOST OR STOLEN PACKAGE
Once a package leave our place of business we are no longer responsible for transit, If your package was lost or stolen please file a claim with the shipping company which they will assist you.
REFUNDS
There will be no refunds all sales are final.